3a2 Privacy Policy — Protecting your data and rights
This policy details how 3a2 collects, uses, and protects your personal data when you use the platform.
Last updated: 2026
What information is collected?
When creating and using an account, 3a2 collects necessary information only to improve service quality and ensure a safe experience.
Account and identity information
During registration, we may collect your name, mobile number, date of birth, and national ID or passport details for identity verification. This information is used to ensure account security and verify your identity.
Device & browser information
Information about your device type, operating system, browser version, and IP address may be collected automatically. This data is used for security monitoring and platform optimization.
Payment and transaction information
Records of transactions via bKash, Nagad, or bank transfers are kept, including deposit amounts (BDT), dates, and payment methods. Full card or bank account numbers are never stored on 3a2 servers.
Cookies and usage data
Logs may record how long you stay on the platform, pages visited, and games or betting sections used. Cookies help keep login sessions active and provide a personalized experience.
Purpose of data use & cookie policy
Reasons for data use
Collected information is used for the following purposes:
- Account creation, login, and identity verification
- Completing deposits, withdrawals, and transaction processing
- Platform security monitoring and fraud prevention
- Customer support and issue resolution
- Improving platform performance and user experience
- Meeting legal obligations
Cookies & tracking
3a2 uses session cookies to keep you logged in. Persistent cookies remember your preferences. You can manage cookies in your browser settings; disabling cookies may limit some services.
Data retention, security, and sharing with third parties
Data retention and security
3a2 stores your personal data securely on protected servers and uses SSL encryption for all communications. Passwords are stored as encrypted hashes and never in readable form. Some data may be retained for a specified period after account closure if legally required.
Sharing information with third parties
3a2 does not sell or rent your personal data to third parties for commercial purposes. However, data may be shared in the following cases:
- Payment processors (bKash, Nagad, or bank) involved in completing transactions
- Game software providers — limited data required solely for game functionality
- Law enforcement agencies — when legally required
- Fraud prevention services — to protect your account
All third-party partners must comply with 3a2's privacy standards.
User rights & data control
3a2 believes every user should have full control over their data. You have the following rights:
Contact support to find out what information is stored in your account. 3a2 will provide it within a reasonable timeframe.
Contact support to correct any incorrect or outdated information. Updates will be made following identity verification.
You can request deletion of your personal data when closing your account. However, some records may be retained to meet legal obligations.
Policy changes and contact methods
Policy update procedures
3a2 may update this privacy policy as needed. Significant changes will be communicated via registered mobile numbers or through the platform. The update date is listed at the top of this page. Continuing to use the platform after changes means you accept the new policy.
Contact for data protection
For any questions, complaints, or requests regarding your data, contact 3a2’s support team:
Email: [email protected]
For detailed assistance, contact us FAQ section View or Terms & Conditions page Read.
